Antesala. A WhatsApp front desk.
Antesala reads inbound messages, replies from the tenant's own sources, and escalates the rest with the thread intact. Each decision is dated and entered in the register.
CustomerHi, our invoice this month looks doubled. Can you check?
AntesalaI see two charges on 2026·05·14 and 2026·05·15. The second was retried after a card decline.
AntesalaEscalating to Sofia G. with the thread.
· escalated · Sofia G. · Chatwoot ticket #4128 · pending
Registers
- REscalationsEscalations handled and pending, in arrival order.
- SSourcesSources ingested per tenant — what the anteroom may cite.
- TTenantsTenants configured, with vertical, languages, and thresholds.
- PPromptsVersioned prompts for generation and classification.
- WWorkshopWorkshop: run a message against the live configuration.